Privacy Agreement

1. Personal Data Collection Process
   This agreement details the methods we use to collect personal information during your interaction with our website.
2. App Data Management Overview
   Our platform provides information on how data is managed through our App, available on Android, iOS, and online. We suggest reviewing our General Terms and Conditions (GTC) for additional details.
3. Handling of Personal Information
   We gather personal details when you use our site. This includes any information that can identify an individual, such as names, addresses, email addresses, and user activities. We are committed to protecting your privacy and aim to clearly explain how your personal data is collected and used during your visit.

Information Gathering During Website Visits

Collection of Server Log Data

1. When you browse our website without registering or submitting personal details, we automatically collect data sent by your browser to our server to ensure the stability and security of the site.
2. The legal foundation for this data collection is our legitimate interest in optimizing system performance and user experience, enhancing website security and stability, and detecting potential misuse, as per Article 6 (1) (f) of the General Data Protection Regulation (GDPR).
3. This data remains separate from other information sources and is not disclosed to third parties, except to relevant authorities, legal representatives, and insurance companies in the event of website misuse.
4. The information collected is kept for a period of 14 days.

Use of Cookies

1. When you visit our website, cookies are also stored on your device. Cookies are small text files placed on your hard drive that communicate specific information to us. They cannot run programs or transmit viruses to your computer but help improve the efficiency and user experience of the website.
2. Types of Cookies:
• Temporary Cookies: These are deleted automatically when you close your browser. They include session cookies that store a session ID, allowing multiple queries from your browser to be grouped into a single session.
• Persistent Cookies: These remain on your device for a specified period and can be removed at any time through your browser’s security settings.
3. You can configure your browser to reject all cookies or only third-party cookies. However, refusing cookies might result in some website functionalities becoming unavailable.
4. For comprehensive details about the cookies used on this website, please refer to the "Cookie Policy" section available on any page.
5. The processing of essential and beneficial cookies is based on our legitimate interest in ensuring the functionality and security of the website, as outlined in Article 6 (1) (f) of the GDPR.
6. The use of non-essential cookies, such as those for analysis, reporting, and marketing, requires your consent. You can withdraw your consent at any time by adjusting the cookie settings found in the "Cookie Policy" section available on any page.

Methods of Data Collection

User-Provided Data

We collect information that you directly provide when you use our services or communicate with us.

Automated Data Gathering

We automatically collect details about how you interact with our services, including the features you access, links you click, and search terms you use. This encompasses clickstream data and certain content-related information for server or data center versions. Administrators have the option to disable or block this data collection.

Device and Connection Details

We collect information about your devices, including connection types, operating systems, browsers, IP addresses, and the URLs of referring and exit pages. This helps us enhance your service experience. The amount of data collected varies based on your device settings. Administrators can choose to disable this data collection.

Cookies and Tracking Technologies

We, along with our partners, utilize cookies and other tracking technologies to identify you across different devices and services. For more information, please refer to our Cookies and Tracking Notice.

Information from External Sources

We obtain data from third-party partners, such as advertising and market research providers, about your interests and interactions with our services and advertisements.

Our Approach to Using Collected Data

Utilizing Your Information

How we use your data varies based on the services you engage with, how you interact with them, and the preferences you've shared with us. Here are the specific ways we use your information:

1. Personalization and Service Provision
   We use your data to deliver our services, process transactions, verify logins, provide customer support, and maintain and enhance our offerings. This includes personalized features aimed at boosting productivity and collaboration, such as analyzing team activities for relevant search results, notifications, and recommendations. We may infer your organization from your email domain to personalize content and use your job title to tailor search results. For users of multiple services, we integrate your information for a seamless experience. Your interactions with our products and ads help us customize your experience and communications. To opt out of this personalization, please email [email protected].
2. Service Improvement and Innovation
   We continually strive to enhance our services by making them smarter, faster, and more useful. By analyzing feedback and usage patterns, we solve problems, identify trends, and develop new features. For example, we improve connection recommendations by analyzing @mention interactions and refine topic suggestions based on search term analysis. We test new features with a limited group of users before a broader rollout.
3. Communication About Services
   We use your contact information for essential transactional communications, including technical notices, customer support responses, subscription reminders, and purchase confirmations. You’ll receive notifications about service interactions, such as @mentions or task assignments, via email or SMS. Personalized communications tailored to your activity help you get the most out of our services. While most of these communications are essential and cannot be opted out of, some offer opt-out options within the message or your account settings.
4. Engagement, Promotion, and Marketing
   We use your contact and usage data to send promotional materials, including emails and ads on other websites, to boost engagement and enhance your service experience. These may include surveys, newsletters, events, and updates on new features. You can manage these communications by following the instructions in the "Opt-out of communications" section.
5. Customer Support
   Your data helps us resolve technical issues, analyze failures, respond to support requests, and improve our services. With your consent, we may share information with third-party experts for support-related inquiries.
6. Security and Safety
   We use your information to verify, detect, and respond to security incidents, and to monitor and protect against malicious, fraudulent, or unlawful activities, including policy violations.
7. Legal Rights and Business Interests
   We use your data for regulatory compliance, legal claims, audits, and in the context of business acquisitions, mergers, or purchases.
8. With Your Consent
   We use your data for specific purposes not listed above with your explicit consent. For instance, we may share customer stories or testimonials with your permission to promote our services.
9. Legal Basis for Processing (EEA Users)
   For users in the European Economic Area (EEA), we process your data only when legally permissible under EU laws. This includes providing services, pursuing legitimate interests (such as research and marketing), obtaining consent for specific purposes, or fulfilling legal obligations. You can revoke your consent at any time, though this will not affect any prior processing. You may also object to our use of your data if based on legitimate interests, although this might limit your use of the services.

Disclosure of Collected Data

1. Service Providers
   We engage third-party providers to deliver services such as website and application development, hosting, maintenance, analysis, and marketing. These providers are granted access to your information strictly according to our instructions and with necessary security measures to ensure your data is protected. Examples include cloud service providers that host our data and analytics companies that help us understand how you use our services.
2. Partners
   To deliver localized support and tailored customer solutions, we may share your information with consulting firms, sales partners, customer support teams, and technical service providers. These partners assist in offering specialized services, resolving issues, and providing relevant solutions based on your needs.
3. Third-Party Applications
   Integrations with third-party applications within our services might allow these applications to access your data. This is essential for providing enhanced functionalities and seamless user experiences. For instance, if you integrate a project management tool with our service, that tool may access relevant information to function properly.
4. Third-Party Websites
   Our services might include links to external websites that operate under different privacy policies. If you visit these websites, the privacy policies of those sites will govern the handling of your information. We recommend reviewing the privacy policies of any external websites you visit to understand their data practices.
5. Third-Party Services
   Interacting with third-party services, such as social media platforms or payment processors, may result in the sharing of specific information. For example, if you use a social media sharing feature, the platform may receive information about your activity. Similarly, when you make payments through a third-party service, it may collect and process your payment information.
6. With Your Consent
   We share your data with third parties when you explicitly give us your consent. This could include participating in surveys, promotions, or other activities where you agree to share your information. We ensure that your consent is obtained in a clear and transparent manner.
7. Legal Compliance
   In exceptional circumstances, we may disclose your information to comply with legal obligations, such as responding to court orders or legal processes. We may also share information to protect our products, enforce our rights, or respond to emergencies that threaten the safety of any person.
8. Affiliated Companies
   We share information with affiliated companies to streamline operations, improve services, and offer related products. This might involve sharing data with subsidiaries or parent companies to provide a cohesive and enhanced user experience across our suite of services.
9. Business Transfers
   In the event of mergers, acquisitions, or sales of our company or assets, your information may be disclosed or transferred to relevant parties. This ensures continuity of service and the effective transition of responsibilities. We will notify you of any such changes and the subsequent handling of your information.

Legal Entitlements

1. Rights to Your Data
   As a user whose personal information we handle, you are entitled to access details about the origin, recipients, and purposes of your data. You also have the right to request the blocking or deletion of inaccurate or improperly processed data. Additionally, you can request corrections, data portability, and limitations on how your data is processed.
2. Right to Object
   You have the right to object to the processing of your personal data based on your specific situation. You can always object to the processing of your personal data for direct marketing purposes at any time without providing a reason.
3. Withdrawal of Consent
   You can withdraw any previously given consent for the processing of your personal data at any time. This withdrawal will be effective for future processing.
4. Submitting Requests and Inquiries
   To make any inquiries, withdraw consent, or exercise your rights, please submit a request via a Support Ticket. Our team will handle your requests promptly and in accordance with applicable laws.
5. Filing Complaints
   If you believe that your personal data has been processed in violation of applicable data protection laws, you have the right to file a complaint with the relevant supervisory authority.

Updates and Changes

We may update this privacy policy periodically. Any changes will be posted on this page. For significant changes, we will provide prominent notifications through alerts on the homepages of our services, login screens, or via email. We recommend regularly reviewing our privacy policy to stay informed about how we protect your data.